Contact Us

    Tell Exclusive brands Online, What Is On Your Mind


    • Need help deciding? Our Friendly Team Can Assist You With All Your Needs

    You Are welcome to request assistance via one of the following options below: 

    1. Fill in our Online Enquiry form below
    2. Click on the instant messenger chat line icon below on the right side corner of the page.
    3. WhatsApp or Call Line: (066) 470 5788 or (072) 829 7120 
    4. Call us on (087) 809 0579
    5. E-mail us at
    6. Alternatively, we also have our FAQ's available to assist you with all the regular questions and answers. 

    Load Shedding Notification:
    Please note, due to constant load shedding, we might experience some load shedding signal problems. Should you not be able to get a hold of us telephonically, you can click on the chat link below to send us a message or kindly please send us a WhatsApp to 072 829 7120 / 066 470 5788 and email to and we will contact you as soon as possible for assistance. 
    Struggling to place your order online due to bad signal/ load-shedding?
    Request an invoice via our WhatsApp line on 0728297120 / 0664705788 or or click on the "Chat With Us" chat line below.
      • Exclusive Brands Online Makes Purchasing Easy and comfortable for you!

      Don't waist time driving around to get what you need. We make life easy for you to have all your best products & brands that you need, delivered right to your door across South Africa.  

      We Deliver Country Wide throughout all regions, even the smallest of towns with The Courier Guy.

      Delivery for all orders over R 450.00 is absolutely free, so add as much as you need!

      Collection is available at Exclusive brands Online' s branch in Pretoria (Queenswood) or Cape Town of which you can choose the option for collection and then times will be sent through to you for your collection of your new purchase. 

      For More Information Regarding Our Products/Your Purchases/ Order Tracking:

      • E-mail:

      Pretoria Branch -153 Grant Street; Queenswood; Pretoria 0086

      • Monday - Thursday: 8:00-16:30
      • Fridays: 8:00 - 13:00 
      • Sat: 9:00 - 15:00
      • Sun: 9:00 - 14:00
      • Public Holidays: 9:00 - 14:00

      **In Store Purchasing

      CPT Collection Point (Corner Of Old Paarl & Jeanette Street, Springbokpark, Brackenfell 7560 (Essential Health Centre, 3rd Floor) Operating hours:    

      • Monday - Thursday: 8:00-16:30 
      • Fridays: 8:00 - 13:00
      • Sat-Sun: Closed Public Holidays: Closed 

      ****You are more than welcome to arrange to collect your products Directly from us.

      Head Office -150 B Drakensberg Road, Waterkloof Park Pretoria 0181:

      • Monday -Thursday: 8:00- 16:30 
      • Fridays: 8:00- 13:00
      • Sat-Sun: Closed Public Holidays: Closed

      ****Appointment may be arranged for our Head office for purchasing. Alternately you can visit the branches above to purchase within the provided operating hours.

        Contact form

        Our Branches

        Pretoria Branch: 153 Grant Street; Queenswood; Pretoria 0086 (Purchase & Pick-Up)

        Western Cape Branch: Cnr. Jeanette & Old Paarl Street, Essential Health Building, 3rd Floor Springbokpark, Brackenfell, Cape Town 7560 (Purchase & Pick-up option available)

        Head Office: 150B Drakensberg road, Pretoria, Waterkloof Park, 0181 (Collection Appointment Available -For Viewing & Purchasing, please visit our Queenswood Branch)