Contact Us
Tell Us At Exclusive Brands Online, What Is On Your Mind
Need help deciding? Our Friendly Team Can Assist You With All Your Needs
You Are welcome to request assistance via one of the following options below:
- Fill in our Online Enquiry form below
- Click on the instant messenger chat line icon below on the right side corner of the page.
- WhatsApp or Call Line: (066) 470 5788 or (072) 829 7120
- Call us on (087) 809 0579
- E-mail us at sales@exclusivebrandsonline.co.za
- Alternatively, we also have our FAQ's available to assist you with all the regular questions and answers.
Don't waste time driving around to get what you need. We make life easy for you to have all your best products & brands that you need, delivered right to your door across South Africa.
We Deliver Country Wide in SA throughout all regions, even the smallest of towns with The Courier Guy, DPD Laser, JKJ Express & Fastway.
One Question On Everyone's Mind with Christmas Around the corner is "Will my delivery be in time for Christmas?"
Your Delivery Surely will be in time for Christmas if:
- You are situated in Gauteng areas and you purchase before 22 December
- You are situated in Cape Town and a product you would like is available at our Brackenfell branch, then you can order by latest 22 December (please call our consultants to confirm if stock is available there as stock sells very quickly with all being on holiday in the area)
- You are situated in Cape Town and the stock is sold out at our Brackenfell branch , it is suggested to order by 19 December before cut off. Hoverboards can be placed on Overnight for faster shipping at an additional fee of R 850.00
- If you are situated in Eastern Cape, Northern Cape Outer skirts of Mpumalanga or Limpopo, regional areas, small towns or farms, orders can be placed by the 18th of December 2025. Hoverboards can be placed on overnight which shortens the deliveries by an estimate of 2 days depending on outplayed areas.
- If you are situated in North West, Main suburbs of Limpopo, Main Suburbs of Mpumalanga such as Nelspruit, Witbank etc. Your order may be placed by the 19th of December. Overnight option is available on hoverboards at an additional fee of R 850.00
- You can also purchase directly from one of our below mentioned branches and take your purchase along with you according to availability at those branches.
Delivery for all orders over R 650.00 (in S.A) is absolutely free, so add as much as you need!
(T&C's on Heavy Duty items apply in Shipping Terms)
We offer multiple options for payment methods to order online with SA's top trusted service providers
- Payflex, PayJustNow or Bank Deposit/Electronic Transfer or
- PayFast - Credit/Cheque/Debit Card - Mastercard, VISA or AmericanExpress, Samsung Pay, Capitec Pay, Zapper, SnapScan, QR Scan, Scan to Pay, RCS & Many More.
Our Branches:
153 Grant Street; Queenswood; Pretoria 0186 Cnr. Nico Smith & Grant Str, Entrance at the Large Gate by the parking lot
- Monday - Thursday: 8:00-16:30
- Fridays: 8:00 - 16:00
- Sat: 9:00 - 14:00
- Sun: 9:00 - 13:00
- Public Holidays: 9:00 - 13:00
****Purchase or Pick Up Available
Cnr. Jeanette & Old Paarl Street, Springbokpark (Entrance from the back- 3rd floor, 24 Tiny Neetling Street, Essential Health Building), Brackenfell, Cape Town 7560
- Monday - Thursday: 8:00-16:00
- Fridays: 8:00 - 16:00
- Saturdays: 9:00 - 14H00
- Sun: Closed Public Holidays: Closed
- Contact (082) 072 4850 WhatsApp or Call for direction
****Purchase or Pick Up Available
Struggling to place your order online due to bad signal?
Request an invoice via our WhatsApp line on 0728297120 / 0664705788 or sales@exclusivebrandsonline.co.za or click on the "Chat With Us" chat line below.
For More Information Regarding Our Products/Your Purchases/ Order Tracking:
- E-mail: info@exclusivebrandsonline.co.za
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